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Kindly asking you again to explain here or pitch me a PM with as many details you can find yourself re this issue and believe me, we’ll review and act accordingly asap. You probably noticed I’m quite busy lately and have less and less time for the forum, that’s why asked for your assistance with this one cause I literally don’t have the time to investigate it myself. They wouldn’t even refund my one $25 max bet (happened out of the blue) when I was playing with minimum bets ALL THE TIME! Hmm, not quite sure what’s the issue here so pls, feel free to PM me and clarify the Operator and the relevant issues you are referring to. Sorry mate, but that is an unjustifiable position in being an affiliate with them, showing i guess, that money talks
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I am thinking of submitting my complaint via the complaint section on this site. They have had my official complaint for a few days now. They replied to me immediately and told me to contact Gamstop and suspended my account. If it is the casino then personally I think you’ve a better chance at recourse than going after GS. The fact that your other accounts were blocked would possibly indicate it has
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I self excluded myself from gambling on 18th November 2018 vis gamstop. Sadly with people like pinnit2015 losing motivation to “ramble” about these issues it just encourages certain unscrupulous gambling companies to continue to exploit people without any consequences. I think the fact that they have left an account from a UK customer, who they know to be registered with GamStop open tells you all you need to know about the company. Is your account still open and have you attempted to claim your deposits back?
Bodog payout delayed
If, for example, the casino issued a query to Gamstop database and the response came back negative, it’s difficult to see how it’s the casinos fault. Your absolutely right that they wouldn’t have paid you if you had won, that being the case though wouldn’t they also have to refund your deposits at that time as well? All other casino accounts I have had in the past are still excluded as they should be. On 24th June 2019 I received an email from one if the casinos I used to have an account with about a promotion to play for free but win for real.
If you require any further “rock solid” proof to back up what I have informed you of then just ask and I’ll be more than happy to provide it for you. If you are asking for proof that they are not signed up to GamStop or licensed by the UK Gambling Commission then go to either of these organisations websites and you will see they aren’t. It’s not really difficult to find the proof. First, either I or Guru had heard of this, so I guess it’s easy to throw out accusations although we’ve not received even a reply or PM with proof to investigate, They are not licenced by the UK Gambling Commission, nor or they signed up to GAMSTOP so are therefore illegally transacting with any non gamstop casinos uk UK customers. I think it’s fairly obvious what the issue is here.
You have given a glowing review 8.12 to a company that is actively seeking out and accepting UK customers. No point tbh mate, if you don’t see what the issue is here – a site that actively seeks problem gamblers is worthy of that rating, on a ‘nongamstop’ affiliate site? You will be blocked from gambling with all online gambling companies licensed in Great Britain for 6 months, 1 year, 5 years or 5 years with auto-renewal. Some casinos don’t give much attention while depositing, even if you are registered on the Gamstop site. Two hours later I received an email saying that I had previously excluded from their site and they have closed the account and cancelled my withdrawal and the account is in a lifetime of profit. Few months back i had an account with Mr Green casino and i decided to self exclude myself from it.
We have absolutely agreed to investigate the matter, but your rock solid proof isn’t rock solid because you haven’t actively proved the casino actually is accepting UK players! From that date on all online casinos stopped contacting me by email and upon checking my online casino accounts I was not able to log in to any of them which of course is the point of self exclusion. So to reiterate my “rock-solid” this would be proof the casino is accepting UK players when they’re not meant to be. You claim they are actively accepting UK members – you have proof of these accounts I assume do you? Btw, not meaning to sound argumentative but why blacklist Bodog yet rate casinos 8.8 who actively target Non Gamstop (mystake)?
Should I complain and get them to refund the £450 i Lost as i would not have been able to withdraw had i won and it was an unknown they are part of the same casino group. Should I complain and get them to refund the £450 i lost as i would not have been able to withdraw had i won and it was an unknown they are part of the same casino group. I asked them what there timescales were for responses to complaints and also asked for a copy of their complaint procedure but they just responded with a standard acknowledgment. Remember that the role of a ADR, to my knowledge, doesn’t include ruling whether a casinos self exclusion scheme is effective. I have also requested a refund of all deposits as I know had I have won and tried to withdraw the winnings they most likely would have refused me due to the self exclusion.
I finally felt I had gotten my addiction under control with help of gamstop and was obviously confident that would be an end to my gambling as I only gambled online and I was now excluded. @DMRHave you opened a complaint using the AGCCS in regards to your account and the deposits made? @DMRHave you opened a complaint using the AGCCS in regards to your account and the deposits made? Not only that but they are accepting customers from the UK that are registered with GamStop, which isn’t uprising as these are the ones they are targeting specifically. Rock solid proof as requested that MyStake are illegally accepting customers form the UK. So you think that MyStake are paying loads of websites to advertise them to UK customers and in particular ones registered with GamStop but then they chose not to allow them to open accounts?
Later that day i realised i could not log into my Redbet account and was later advised that my self exclusion with Mr Green was the cause and they will refund the £50 (im still waiting) Few months back i had an account with MR Green casino and i decided to self exclude myself from it. If you still believe your personal details registered with Gamestop and the operator are matching 100%, I guess it’s about time for you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. Before I submitted my complaint I sent the casino an email asking who I should contact if I had a complaint about a customer being able to bet when self excluded via GamStop.
- From that date on all online casinos stopped contacting me by email and upon checking my online casino accounts I was not able to log in to any of them which of course is the point of self exclusion.
- This account has been opened for 4 months they have allowed deposits and paid out multiple times in various amounts .
- They have been accepting deposits and paying out winnings for 3 months but when the amount is more significant they close the account ?
- Even after explaining the whole situation to them and sending them my GamStop registration they have STILL left my account opened.
But the fact that you got promo material (a breach of their LCCP, would seem to suggest something’s gone awry at the casino point) In this situation though I personally would say it’s only right you get your deposits back, or at least the majority of them. If the issue is re GS then there is scope to get the UKGC involved.
Where exactly does it say in the rules they are obligated to refund u in full? Even a very similar amount of money.. I did as they wished and recieved confirmation that my account was verified. Today I won £850 and recieved an email asking for I’d and photos of my cards used to make deposits. Moved home and set up a new account. I previous self excluded when I was at a previous address.
I have neither denied or accepted what you her said, merely asked for the proof you have so we can get this investigated. And like previously advised by another admin – this proof can be sent via DM if it contains private information. I didn’t ask you for proof they are not signed up to Gamstop!
Under their testimonials – so, happy to accept deposits from problem gamblers yet excellent on here (or good or whatever). Hi anyone else experience wire transfer delays from bodog with no answer as to where the money is If you have an account, sign in now to post with your account. I had been really good since joining gamstop.. I’m hoping and praying for my money back.